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Privacy Policy

Privacy Policy  

 

Effective Date: 1/1/2021  

 

Welcome to Wellness 19. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products.  

 

1. Information We Collect  

 

We collect personal and non-personal information in the following ways:  

 

1.1 Personal Information  

When you make a purchase or create an account, we may collect:  

- Name  

- Billing and shipping address  

- Phone number  

- Payment details (processed securely through third-party payment providers)  

 

1.2 Non-Personal Information  

We also collect data automatically through cookies and analytics tools, including:  

- IP address  

- Browser type and version  

- Pages visited and time spent on our website  

- Referring website or search engine  

 

2. How We Use Your Information  

 

We use your information for the following purposes:  

- Order Processing: To fulfill and deliver your purchases  

- Customer Support: To respond to inquiries and provide assistance  

- Marketing & Promotions: To send promotional messages (you can opt-out anytime)  

- Website Analytics: To improve our website experience and product offerings  

- Security & Fraud Prevention: To protect against unauthorized transactions  

 

3. Sharing Your Information  

 

We do not sell, trade, or rent your personal information. However, we may share it in the following cases:  

- Third-Party Service Providers: Payment processors, shipping carriers, and email services  

- Legal Compliance: If required by law, government request, or to protect our rights  

- Business Transfers: If we sell or merge our business, your information may be transferred  

 

4. Cookies & Tracking Technologies  

 

Our website uses cookies to enhance your browsing experience. Cookies help us:  

- Remember login details and preferences  

- Analyze website traffic and improve user experience  

- Show relevant promotions and advertisements  

 

You can disable cookies through your browser settings, but some website features may not work properly.  

 

5. Your Rights & Choices  

 

You have the right to:  

- Access & Update Your Information: Modify your personal details in your account  

- Request Data Deletion: Contact us to request the removal of your information  

- Opt-Out of Marketing Messages: Use the unsubscribe link in our messages  

- Disable Cookies: Adjust browser settings to block tracking technologies  

 

6. Data Security  

 

We take security seriously and implement industry-standard measures to protect your personal data. However, no online system is 100% secure, so please keep your login credentials safe.  

 

7. Third-Party Links  

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal data.  

 

8. Children’s Privacy  

 

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.  

 

9. Changes to This Privacy Policy  

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.  

 

10. Contact Us  

 

For questions about this Privacy Policy or your personal data, please contact us at:  

 

Phone: 615-808-4362  

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